b'AI: Shaping the Future?How will artificial intelligence impact the bearing and power transmission industry?In 2025, its almost impossible toSKFs Rotation For Life programmeAI on BearingNet and FluidPowerNetgo through everyday life withoutis a good example of this technologyAI is currently used in a limited way on encountering artificial intelligencein action. It uses AI to monitor keyBearingNet, but it plays a more active role in some form. Even the cover of thisperformance indicators and alerton FluidPowerNet. The search function, magazine was created using AI, reflectingengineers to possible issues. This shiftfor instance, uses AI to provide faster, how the technology is already influencingfrom reactive maintenance to predictivemore accurate results by analysing part our industry. maintenance leads to better reliability andnumbers, brands and descriptions all According to a 2023 study by workforcelower total cost of ownership. at once. This means members can find software company UKG, 78% of C-suiteAI-powered customer support what they need more efficiently than leaders reported that their organisationsAlthough not exclusive to our industry,ever before.are already using AI. AI-powered customer support has grownFinally, take a look at the two images According to Anthony Cardillo, 78% ofsignificantly since 2020. Its estimatedbelow. One was created by AI, the other global companies now use AI regularly.that up to 80% of routine customerby a member of the BearingNet marketing To prove a point, this statistic was initiallyservice questions are now handled byteam. Can you tell which is which?researched using OpenAIs ChatGPT. AIchatbots (SmythOS 2024). While thisMore importantly, how do you think AI will is becoming an essential part of modernreduces the amount of human interaction,shape the future of the bearing and power life, but is that a cause for concern? Anda 2024 survey by Getzowie found thattransmission industry? Wed love to hear what might it mean for the bearing andmore than 70% of customers prefer usingyour thoughts.power transmission industry? self-service chatbots before contacting a live agent. Contact here: While many discussions around AI focus+44 1279 844044on the potential negatives, such as jobSpeed and convenience were the topinfo@bearingnet.net losses and privacy issues, there arereasons given. Many users also saidwww.bearingnet.netalready plenty of positive applicationsthey appreciated the sense of control within our sector. and familiarity they felt when interacting with AI-powered systems. As chatbot Predictive maintenance: avoiding technology continues to improve, costly downtime especially in understanding context and AI-driven condition monitoring is changingtone, users are increasingly confident how companies manage bearingtheyll receive useful responses.performance and machine uptime. ByThat said, when you use the BearingNet analysing real-time data from sensors inor FluidPowerNet Live Chat feature, bearings, couplings and gearboxes, suchyoure always speaking to a real person. as vibration, temperature and load, AI canA member of our team will look into your identify early warning signs of potentialquery in real time, ensuring you get the failures before they happen. most from your membership.AI or not? Can you tell the difference?13'